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Machines run past the return date, and nobody bills it.
The brain reads your contracts, check-in photos, telematics and invoices, and tells you which rentals ran over and what damage went uncharged.
AI drafts. Your people decide.
Push · Sample
Mon 7:00 a.m. · To you
$6,940in rent not billed. 5 still running.
What's slipping.
Three leaks the brain watches for at a rental house, and the alert you'd get.
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Rentals past the return date, no extension.
PushMon 7:00 a.m.Sample
Rick's counter has 4 contracts past the return date with no extension. Telematics shows all 4 still running. $3,960 in rent.
Read from: ContractsTelematicsInvoices
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Damage found at check-in, never charged.
PushTue 7:00 a.m.Sample
Check-ins flagged damage on 9 returns since Oct 1. 6 have no damage charge. $4,380 by shop estimates. Oldest: Oct 2.
Read from: Check-in photosShop ordersInvoices
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Machines sitting in the yard.
PushFri 7:00 a.m.Sample
11 units were on rent under 30% of days since July, including three 60-foot booms. $418,000 of fleet cost, mostly parked.
Read from: ContractsFleet listTelematics
Samples. Yours come from your own records.
It tells you first.
Then it answers what you ask, and drafts the follow-up for your OK.
Push
The right info reaches the right person, before they ask.
Sample6 a.m. to dispatch: 9 machines called off yesterday, not picked up. Pacheco job first, excavator by the east gate.
Ask
Everything your business knows, one question away.
SampleDid the Pacheco excavator run past 160 hours this cycle?
Yes, 187 hours. 27 over, not on the invoice. Source: Cat telematics feed.
Act Drafted. You approve.
Agents answer, chase, and close the loop. You approve.
SampleDamage charges for the 6 returns, drafted with before and after photos and the shop's estimate. Your counter manager approves.
What it will never do here: answer your phones, charge a card, close or extend a contract, change a call-off time, or bill a customer on its own.
AI drafts. Your people decide.
You stay in charge.
- A person approves before anything goes out.
- Every answer shows its source. Anything unsure gets flagged for a person.
- Your data stays yours: single-tenant, US-hosted, encrypted, never used for training.
- You own what we build. If we part ways, we hand it over whole.
Works with what you run.
- Reads directly
- Record360 (check-in photos and inspections), Cat and other AEMP telematics feeds.
- Reads its reports
- InTempo (scheduled reports).
- From your inbox
- Call-off emails and pickup requests.
- Also reads
- Email (Gmail or Outlook), shared files, spreadsheets, QuickBooks or Xero, and business texts and call recordings from Quo, RingCentral or Twilio. Not personal phones.
Anything that emails a report or exports a spreadsheet works too. You connect each one, read-only to start, and can turn it off any time. Some software only opens its data on higher plans. We check yours on the first call.
Questions rental owners ask us.
My software already does this.
Your rental software tracks contracts well. It doesn't read the check-in photos, the telematics hours, your inbox or QuickBooks. The brain reads across them and shows where they disagree: the machine still running past its return date, the damage nobody charged.
Will it answer our phones?
No. Your counter answers the phones. The brain reads the call-offs that come in by email and text, and checks them against your contracts.
Do my yard and shop people have to learn something new?
No. They keep doing check-ins the way they do now. The brain reads the photos, hours and shop orders they already record.
Who at Second Shift sees our data?
Only Mac, plus our machine learning engineer on a complex build, and only what setup or a fix needs. Your data is single-tenant, US-hosted, encrypted, and never used for training. You can see what we connected and turn any of it off.
