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We quote the teardown, then nobody chases the PO.
The brain reads your quotes, shop jobs, field tickets and inbox, and tells you, daily or weekly, which repairs are stuck waiting on a PO.
AI drafts. Your people decide.
Push · Sample
Mon 7:00 a.m. · To you
$48,600open. 4 units taking up floor space.
What's slipping.
Three leaks the brain watches for in a repair shop or field crew, and the alert you'd get.
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Teardown quotes waiting on a PO.
PushMon 7:00 a.m.Sample
Tom has 7 repair quotes with no PO or reply in 7+ days. $31,200 open. Oldest: Moreau Paper pump, sent Sept 26.
Read from: QuotesSent mailShop jobs
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Shutdown field tickets never billed.
PushTue 7:00 a.m.Sample
19 signed field tickets from the Delta Mill shutdown have no invoice. $27,450 in T&M labor. The shutdown ended Oct 3.
Read from: Field ticketsTimesheetsInvoices
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Inspections due, nothing booked.
PushWed 7:00 a.m.Sample
22 crane and hoist annual inspections come due in November. 9 aren't scheduled. $12,600 in contract work.
Read from: Inspection recordsContractsSchedule
Samples. Yours come from your own records.
It tells you first.
Then it answers what you ask, and drafts the follow-up for your OK.
Push
The right info reaches the right person, before they ask.
Sample6 a.m. to Ray: the Moreau Paper pump is back for the third time in 18 months. Last teardown found worn bearings.
Ask
Everything your business knows, one question away.
SampleWhat did we find on the Moreau Paper pump last time?
Worn bearings and a scored shaft, March 2026. Source: teardown report and photos.
Act Drafted. You approve.
Agents answer, chase, and close the loop. You approve.
SamplePO follow-ups on Tom's 7 open quotes, drafted to each plant's buyer with the teardown photos. Tom edits and sends.
What it will never do here: answer your phones, send a quote, approve a repair, sign an inspection record, or email a plant buyer on its own.
AI drafts. Your people decide.
You stay in charge.
- A person approves before anything goes out.
- Every answer shows its source. Anything unsure gets flagged for a person.
- Your data stays yours: single-tenant, US-hosted, encrypted, never used for training.
- You own what we build. If we part ways, we hand it over whole.
Works with what you run.
- Reads its reports
- Global Shop Solutions (reports and exports).
- From your inbox
- POs, RFQs and repair approvals from plant buyers.
- Also reads
- Email (Gmail or Outlook), shared files, spreadsheets, QuickBooks or Xero, and business texts and call recordings from Quo, RingCentral or Twilio. Not personal phones.
Anything that emails a report or exports a spreadsheet works too. You connect each one, read-only to start, and can turn it off any time. Some software only opens its data on higher plans. We check yours on the first call.
Questions repair shop owners ask us.
My software already does this.
Your shop software tracks jobs and quotes well. It doesn't read your inbox, the field tickets or QuickBooks. The brain reads across them and tells you what fell between: the quote with no PO, the shutdown ticket nobody billed.
Will it sign our inspection records?
No. Your inspector signs every record. The brain drafts it from the field checklist, with the date and each hook, chain and rope serial, for the inspector to check.
Do my techs have to learn something new?
No. They keep writing teardown notes and field tickets the way they do now. The brain reads the notes, photos and scans they already save.
Who at Second Shift sees our data?
Only Mac, plus our machine learning engineer on a complex build, and only what setup or a fix needs. Your data is single-tenant, US-hosted, encrypted, and never used for training. You can see what we connected and turn any of it off.
