- Home
- Industries
- Home services
- Pest control
Recurring customers cancel, and nobody saw it coming.
The brain reads your service history, tech notes and inbox, and tells you, daily or weekly, which recurring customers are about to cancel.
AI drafts. Your people decide.
Push · Sample
Mon 7:00 a.m. · To you
$5,280a year in service.
What's slipping.
Three leaks the brain watches for in a pest control company, and the alert you'd get.
-
Cancel signs nobody acted on.
PushMon 7:00 a.m.Sample
11 quarterly customers had 2+ re-services in 60 days or a skipped visit. 2 emailed about price. $5,280 a year at risk.
Read from: Service historyTech notesInbox
-
Termite renewals with no inspection booked.
PushWed 7:00 a.m.Sample
27 termite renewals come due before Dec 1 with no annual inspection on the schedule. $9,180 in renewal fees.
Read from: Termite contractsScheduleQuickBooks
-
Pest customers never offered mosquito or termite.
PushMon 7:00 a.m.Sample
44 general pest customers told a tech about mosquitoes or swarmers this year. None got a quote. 44 add-on leads.
Read from: Tech notesEstimatesService history
Samples. Yours come from your own records.
It tells you first.
Then it answers what you ask, and drafts the follow-up for your OK.
Push
The right info reaches the right person, before they ask.
SampleNight-before text to Marcus: 18 stops. Patel is a cancel risk, 3 re-services. Ask about the swarmers.
Ask
Everything your business knows, one question away.
SampleWhat did we use at the Patels in July?
Bifenthrin, exterior perimeter and garage. Ant re-service Aug 2. Source: July 14 service ticket.
Act Drafted. You approve.
Agents answer, chase, and close the loop. You approve.
SampleRenewal notices for the 27 termite customers, each offering an inspection date. Your office edits and sends.
What it will never do here: answer your phones, cancel or renew an account, file a state chemical report, or text a customer on its own.
AI drafts. Your people decide.
You stay in charge.
- A person approves before anything goes out.
- Every answer shows its source. Anything unsure gets flagged for a person.
- Your data stays yours: single-tenant, US-hosted, encrypted, never used for training.
- You own what we build. If we part ways, we hand it over whole.
Works with what you run.
- Reads directly
- PestPac (API add-on), Briostack (paid API tier), GorillaDesk (Pro plan and up), Housecall Pro (MAX plan).
- From your inbox
- Cancel requests, complaints and sales sheets.
- Also reads
- Email (Gmail or Outlook), shared files, spreadsheets, QuickBooks or Xero, and business texts and call recordings from Quo, RingCentral or Twilio. Not personal phones.
Anything that emails a report or exports a spreadsheet works too. You connect each one, read-only to start, and can turn it off any time. Some software only opens its data on higher plans. We check yours on the first call.
Questions pest control owners ask us.
My software already does this.
Your pest software tracks routes and renewals well. It doesn't read your inbox, QuickBooks or the techs' notes across every account. The brain reads across them and tells you what fell between: the customer about to cancel, the bond with no inspection.
Will it answer our phones?
No. Your CSRs answer the phones. The brain reads cancel requests and complaints in your inbox and texts afterward, and flags the customers worth a save call.
We acquired a company that's still on paper.
Good place to start. Scan or photograph the binders and index cards. The brain reads them next to your software, so service history and termite bonds carry over.
Who at Second Shift sees our data?
Only Mac, plus our machine learning engineer on a complex build, and only what setup or a fix needs. Your data is single-tenant, US-hosted, encrypted, and never used for training. You can see what we connected and turn any of it off.
