- Home
- Industries
- Home services
- Pool service
Techs flag the bad pump. Nobody sends the quote.
The brain reads your route notes, quotes and invoices, and tells you, daily or weekly, which flagged repairs never got a quote.
AI drafts. Your people decide.
Push · Sample
Mon 7:00 a.m. · To you
$7,450unquoted
What's slipping.
Three leaks the brain watches for in a pool service company, and the alert you'd get.
-
Repairs flagged on route, never quoted.
PushMon 7:00 a.m.Sample
11 equipment problems noted on visits since Sept 29 have no quote. 3 pumps, 2 salt cells, a heater. $7,450 unquoted.
Read from: Visit notesPhotosQuotes
-
Chemicals used, never billed.
PushTue 7:00 a.m.Sample
41 visits last week logged extra chlorine, acid or a filter clean with no charge on the invoice. $1,230 unbilled.
Read from: Chem logsInvoicesQuickBooks
-
Quiet customers about to leave.
PushMon 7:00 a.m.Sample
6 weekly customers show leaving signs: a locked gate twice, a late invoice, a "green again" text. $1,140 a month in service.
Read from: Visit notesInvoicesBusiness texts
Samples. Yours come from your own records.
It tells you first.
Then it answers what you ask, and drafts the follow-up for your OK.
Push
The right info reaches the right person, before they ask.
SampleNight-before route cards for Mike's Thursday stops while he's out: gate codes, dogs, last readings, Pruitt pump still leaking.
Ask
Everything your business knows, one question away.
SampleWhat's on the pad at the Pruitt pool?
1.5 HP pump from 2019, cartridge filter, salt cell replaced 2023. Source: equipment list, May photo.
Act Drafted. You approve.
Agents answer, chase, and close the loop. You approve.
SampleRepair quotes for the 11 flagged problems, drafted from each tech's note and photo. Your office edits and sends.
What it will never do here: answer your phones, quote or text a customer on its own, change a route, or raise a price.
AI drafts. Your people decide.
You stay in charge.
- A person approves before anything goes out.
- Every answer shows its source. Anything unsure gets flagged for a person.
- Your data stays yours: single-tenant, US-hosted, encrypted, never used for training.
- You own what we build. If we part ways, we hand it over whole.
Works with what you run.
- Reads directly
- Skimmer (Enterprise tier), Pool Brain (key from Pool Brain), Housecall Pro (MAX plan), GorillaDesk (Pro plan and up).
- Reads its reports
- ServiceTitan (reads your ServiceTitan reports).
- From your inbox
- Parts orders and the maker's warranty emails.
- Also reads
- Email (Gmail or Outlook), shared files, spreadsheets, QuickBooks or Xero, and business texts and call recordings from Quo, RingCentral or Twilio. Not personal phones.
Anything that emails a report or exports a spreadsheet works too. You connect each one, read-only to start, and can turn it off any time. Some software only opens its data on higher plans. We check yours on the first call.
Questions pool service owners ask us.
My software already does this.
Your route software holds what each tech typed. It doesn't read your quotes, QuickBooks and the techs' texts together. The brain reads across them and tells you what fell between: the pump flagged twice with no quote, the chemicals never billed.
We're a 10-person shop. Is this for us?
Maybe not yet. We build for companies with several routes and someone running repairs or the office. If you're buying routes or growing repairs, talk to us.
Do my techs have to learn something new?
No. They keep the route app they use. The brain reads the notes and readings they already enter, and route cards show up by text.
Who at Second Shift sees our data?
Only Mac, plus our machine learning engineer on a complex build, and only what setup or a fix needs. Your data is single-tenant, US-hosted, encrypted, and never used for training. You can see what we connected and turn any of it off.
