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Supplements sit at the carrier and nobody chases them.
The brain reads your CRM, Xactimate exports and carrier emails, and tells you, daily or weekly, which supplements went quiet.
AI drafts. Your people decide.
Push · Sample
Mon 7:00 a.m. · To you
$131,400pending
What's slipping.
Three leaks the brain watches for in a roofing company, and the alert you'd get.
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Supplements the carrier never answered.
PushMon 7:00 a.m.Sample
18 supplements have had no carrier reply in 21+ days. $75,600 waiting. Oldest: Whitaker, sent Aug 28.
Read from: Xactimate exportsCarrier emailsCRM
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Storm inspections that never got a quote.
PushTue 7:00 a.m.Sample
Since the Sept 14 hail, 23 inspected roofs have no contingency or estimate. 9 are Tyler's. Oldest: 12 days.
Read from: CRMCompanyCamEstimates
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Finished roofs with depreciation never released.
PushWed 7:00 a.m.Sample
11 roofs finished 30+ days ago have no certificate of completion sent. $52,800 in depreciation still with carriers.
Read from: JobsSent mailQuickBooks
Samples. Yours come from your own records.
It tells you first.
Then it answers what you ask, and drafts the follow-up for your OK.
Push
The right info reaches the right person, before they ask.
Sample6:30 a.m. text to Tyler: Ramos roof, 32 squares, adjuster meeting at 10, carrier wants drip edge and ice and water photos.
Ask
Everything your business knows, one question away.
SampleDid the carrier answer the Whitaker supplement?
Not yet. Sent to the desk adjuster Aug 28, no reply since. Source: carrier email thread.
Act Drafted. You approve.
Agents answer, chase, and close the loop. You approve.
SampleFollow-ups on the 18 quiet supplements, drafted from each scope and email thread. Your supplement coordinator edits and sends.
What it will never do here: answer your phones, talk to an adjuster, submit a supplement, sign a contingency, or text a homeowner on its own.
AI drafts. Your people decide.
You stay in charge.
- A person approves before anything goes out.
- Every answer shows its source. Anything unsure gets flagged for a person.
- Your data stays yours: single-tenant, US-hosted, encrypted, never used for training.
- You own what we build. If we part ways, we hand it over whole.
Works with what you run.
- Reads directly
- AccuLynx (AppConnections add-on), JobNimbus, SumoQuote, CompanyCam (Pro plan and up).
- Reads its reports
- Xactimate (ESX, Excel and PDF exports), EagleView (report files).
- From your inbox
- Carrier, adjuster and mortgage company emails.
- Also reads
- Email (Gmail or Outlook), shared files, spreadsheets, QuickBooks or Xero, and business texts and call recordings from Quo, RingCentral or Twilio. Not personal phones.
Anything that emails a report or exports a spreadsheet works too. You connect each one, read-only to start, and can turn it off any time. Some software only opens its data on higher plans. We check yours on the first call.
Questions roofing owners ask us.
My software already does this.
Your roofing CRM tracks jobs and supplements well. It doesn't read the carrier's emails, QuickBooks or your business texts. The brain reads across them and tells you what fell between: the supplement nobody chased, the depreciation nobody claimed.
Will it answer our phones?
No. Your people answer the phones and talk to adjusters. The brain reads the carrier emails and texts afterward, and flags the claims that went quiet.
Do my reps have to learn something new?
No. They keep the CRM and photo app they use. The brain reads what they already enter, and the morning brief shows up by text.
Who at Second Shift sees our data?
Only Mac, plus our machine learning engineer on a complex build, and only what setup or a fix needs. Your data is single-tenant, US-hosted, encrypted, and never used for training. You can see what we connected and turn any of it off.
