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We test their water, then nobody sends the quote.
The brain reads your test results, quotes and inbox, and tells you, daily or weekly, which water tests never became a quote.
AI drafts. Your people decide.
Push · Sample
Mon 7:00 a.m. · To you
$37,400unquoted
What's slipping.
Three leaks the brain watches for in a water treatment dealer, and the alert you'd get.
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Water tests that never became a quote.
PushMon 7:00 a.m.Sample
11 of 14 water tests since Sept 22 have no quote. 9 showed hardness over 15 grains, 4 showed iron. $37,400 unquoted.
Read from: Test resultsQuotesInbox
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Rentals installed, never billed.
PushTue 7:00 a.m.Sample
5 softener rentals installed since June have no monthly charge in billing. $600 unbilled so far. Oldest: Garza, June 12.
Read from: Install jobsRental billingQuickBooks
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Filter changes past due, nothing booked.
PushMon 7:00 a.m.Sample
38 RO and filter customers are 2+ months past their filter change, with nothing scheduled. $4,180 in filter sales.
Read from: Service historyScheduleInvoices
Samples. Yours come from your own records.
It tells you first.
Then it answers what you ask, and drafts the follow-up for your OK.
Push
The right info reaches the right person, before they ask.
SampleNight-before text to your salt driver: 42 stops Thursday. Thornton skipped twice, gate locked. Miller asked about an RO.
Ask
Everything your business knows, one question away.
SampleIs the Thornton softener under warranty?
Valve covered to 2032, tank to 2035. Last salt Sept 18. Source: install record and route sheet.
Act Drafted. You approve.
Agents answer, chase, and close the loop. You approve.
SampleQuotes for the 11 tested homes, drafted from each test result and your price sheet. Your salesperson edits and sends.
What it will never do here: answer your phones, quote or text a customer on its own, change a rental charge, or skip a delivery.
AI drafts. Your people decide.
You stay in charge.
- A person approves before anything goes out.
- Every answer shows its source. Anything unsure gets flagged for a person.
- Your data stays yours: single-tenant, US-hosted, encrypted, never used for training.
- You own what we build. If we part ways, we hand it over whole.
Works with what you run.
- Reads directly
- Housecall Pro (MAX plan).
- Reads its reports
- ServiceTitan (reads your ServiceTitan reports).
- From your inbox
- Dealer and lender paperwork.
- Also reads
- Email (Gmail or Outlook), shared files, spreadsheets, QuickBooks or Xero, and business texts and call recordings from Quo, RingCentral or Twilio. Not personal phones.
Anything that emails a report or exports a spreadsheet works too. You connect each one, read-only to start, and can turn it off any time. Some software only opens its data on higher plans. We check yours on the first call.
Questions water treatment dealers ask us.
My software already does this.
Your dealer software bills what it's told to bill. It doesn't check install records, route sheets and test results against each other. The brain reads across them and tells you what fell between: the rental with no charge, the test with no quote.
Will it answer our phones?
No. Your people answer the phones. The brain reads test results and leads afterward, and flags the ones that never became a quote.
Will it text customers about deliveries?
No. It drafts the text. Your office sends it.
Who at Second Shift sees our data?
Only Mac, plus our machine learning engineer on a complex build, and only what setup or a fix needs. Your data is single-tenant, US-hosted, encrypted, and never used for training. You can see what we connected and turn any of it off.
