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Spring jobs go out without the upgrade quote.
The brain reads your jobs, quotes and inbox, and tells you, daily or weekly, which spring calls never got a door or opener quote.
AI drafts. Your people decide.
Push · Sample
Mon 7:00 a.m. · To you
$312Jake's average ticket. Team: $540.
What's slipping.
Three leaks the brain watches for in a garage door company, and the alert you'd get.
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Spring jobs with no upgrade quote.
PushMon 7:00 a.m.Sample
32 of 38 spring repairs closed last week with no door or opener quote. Jake quoted 0 of 11.
Read from: JobsInvoicesEstimates
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Door quotes nobody followed up.
PushTue 7:00 a.m.Sample
14 door quotes over $2,500 have had no follow-up in 7+ days. $41,300 open. Oldest: Ramirez, sent Sept 29.
Read from: EstimatesSent mailBusiness texts
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Leads that never became a job.
PushMon 7:00 a.m.Sample
9 web and email leads since Friday have no job booked. 4 mention a broken spring. Oldest: 3 days.
Read from: InboxBusiness textsJobs
Samples. Yours come from your own records.
It tells you first.
Then it answers what you ask, and drafts the follow-up for your OK.
Push
The right info reaches the right person, before they ask.
Sample9 p.m. text to Dave: Kowalski, 16x7 steel door, two .243 x 2 x 32 springs, opener under warranty to 2028.
Ask
Everything your business knows, one question away.
SampleWhat springs are on the Kowalski door?
Two .243 x 2 x 32 torsion springs, installed March 2023. Source: install ticket.
Act Drafted. You approve.
Agents answer, chase, and close the loop. You approve.
SampleFollow-ups on the 14 quiet door quotes, drafted from each quote. Your salesperson edits and sends.
What it will never do here: answer your phones, quote or text a customer on its own, book a job, or file a warranty claim.
AI drafts. Your people decide.
You stay in charge.
- A person approves before anything goes out.
- Every answer shows its source. Anything unsure gets flagged for a person.
- Your data stays yours: single-tenant, US-hosted, encrypted, never used for training.
- You own what we build. If we part ways, we hand it over whole.
Works with what you run.
- Reads directly
- Housecall Pro (MAX plan), Service Fusion (Pro plan), Workiz (Ultimate plan).
- Reads its reports
- ServiceTitan (reads your ServiceTitan reports), QuoteIQ (data exports).
- From your inbox
- The maker's order, warranty and registration emails.
- Also reads
- Email (Gmail or Outlook), shared files, spreadsheets, QuickBooks or Xero, and business texts and call recordings from Quo, RingCentral or Twilio. Not personal phones.
Anything that emails a report or exports a spreadsheet works too. You connect each one, read-only to start, and can turn it off any time. Some software only opens its data on higher plans. We check yours on the first call.
Questions garage door owners ask us.
My software already does this.
Your job software tracks jobs and quotes well. It doesn't read your inbox, QuickBooks or your business texts. The brain reads across all of them and tells you what fell between: the quote nobody chased, the lead nobody booked.
Will it answer our phones?
No. Your people answer the phones. The brain reads the leads in your inbox and texts afterward, and flags the ones that never became a job.
Do my techs have to learn something new?
No. They keep the app they use. The brain reads what they already enter, and the night-before brief shows up by text.
Who at Second Shift sees our data?
Only Mac, plus our machine learning engineer on a complex build, and only what setup or a fix needs. Your data is single-tenant, US-hosted, encrypted, and never used for training. You can see what we connected and turn any of it off.
