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Techs find the deficiencies. Nobody sends the quote.
The brain reads your inspection reports, quotes and inbox, and tells you, daily or weekly, which deficiencies never got a quote.
AI drafts. Your people decide.
Push · Sample
Mon 7:00 a.m. · To you
$41,800unquoted
What's slipping.
Three leaks the brain watches for in a fire and security company, and the alert you'd get.
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Deficiencies found, never quoted.
PushMon 7:00 a.m.Sample
53 of 62 deficiencies from last week have no quote. 9 are critical, like a failed tamper switch at Henderson. $41,800 unquoted.
Read from: Inspection reportsQuotesSent mail
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Inspections due with no visit booked.
PushWed 7:00 a.m.Sample
34 annual and semiannual inspections come due in November with no visit scheduled. Those buildings paid $28,600 for them last year.
Read from: Inspection historyScheduleQuickBooks
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Systems monitored, but never billed.
PushMon 7:00 a.m.Sample
5 systems installed since August are live with the central station. None has a monthly monitoring charge. $265 a month unbilled.
Read from: Install jobsStation emailsBilling
Samples. Yours come from your own records.
It tells you first.
Then it answers what you ask, and drafts the follow-up for your OK.
Push
The right info reaches the right person, before they ask.
Sample7 a.m. to your office: 5 reports from last week not filed with the fire department. Lakeview's late fee starts Friday.
Ask
Everything your business knows, one question away.
SampleWhat did we flag at Henderson last year?
Two corroded heads and a weak panel battery. Quoted, never approved. Source: March report.
Act Drafted. You approve.
Agents answer, chase, and close the loop. You approve.
SampleQuotes for the 9 critical deficiencies, drafted from each report, photo and code section. Your service manager edits and sends.
What it will never do here: answer your phones, quote or text a customer on its own, file with the fire department, or change a monitoring account.
AI drafts. Your people decide.
You stay in charge.
- A person approves before anything goes out.
- Every answer shows its source. Anything unsure gets flagged for a person.
- Your data stays yours: single-tenant, US-hosted, encrypted, never used for training.
- You own what we build. If we part ways, we hand it over whole.
Works with what you run.
- Reads directly
- Uptick (from your own account).
- Reads its reports
- Inspect Point, SedonaOffice, AlarmBiller.
- From your inbox
- Fire department filing receipts and central station emails.
- Also reads
- Email (Gmail or Outlook), shared files, spreadsheets, QuickBooks or Xero, and business texts and call recordings from Quo, RingCentral or Twilio. Not personal phones.
Anything that emails a report or exports a spreadsheet works too. You connect each one, read-only to start, and can turn it off any time. Some software only opens its data on higher plans. We check yours on the first call.
Questions fire and security owners ask us.
My software already does this.
Your inspection software tracks inspections well. It doesn't read QuickBooks, your inbox or your monitoring billing. The brain reads across them and tells you what fell between: the deficiency nobody quoted, the system nobody billed.
We're mostly alarm and monitoring. Does this fit?
Yes. The brain reads your install jobs, billing reports and central station emails, and flags systems with no monthly charge. Panel, zone list and call list questions get an answer with the source.
Do my techs have to learn something new?
No. They keep the app they use. The brain reads the reports they already finish, and the night-before brief shows up by text.
Who at Second Shift sees our data?
Only Mac, plus our machine learning engineer on a complex build, and only what setup or a fix needs. Your data is single-tenant, US-hosted, encrypted, and never used for training. You can see what we connected and turn any of it off.
